Engagement

It’s easy to get mesmerized by the Follower and Like numbers on your Instagram account, but learning how well you’re engaging is key.

I always remind my clients that while Social Media is in fact media (algorithms, numbers, ratios), it is very much a social platform. In the real world, social success in not rated by how many people said they were interested in a party, but how many actually showed up and actively engaged. Not how many people you know, but how many friends you feel you can actually call.

Most people are surprised to find that many 500K-2M follower Instagram accounts are averaging any where between 3%-9% engagement. It becomes a numbers game. You spend a lot of money on advertising hoping some will actually engage, increasing your ROI.

For years, Social Media “gurus” have preached that content is king. Well, it’s true, but people want a king that feels accessible. Delivering content that has both value and access is imperative on these platforms. Keep the narrative clear, offer valuable content, keep it as authentic as possible, and make sure it’s something your audience would want to share.

Of course, coupling this with effective boosts and promotions via Instagram and Facebook definitely helps. But that’s for a different day…

Experimenting with Facebook Live

Tim Oprah4Facebook Live is something that I’ve been experimenting with my client Tim Storey, who’s been a speaker, life coach, & author for over 30 years. After being on Oprah’s Super Soul Sunday and speaking at Super Soul Sessions last year, his audience has grown by leaps and bounds. The strategy is evolving as we go along. The agenda…to reach and engage more people at one time at a low cost.

Earlier this month, we went Live, behind the scenes for 30 minutes, before The Study Hollywood, a unique evening in Hollywood, CA with emerging creatives, entrepreneurs, and dreamers…interviewing attendees, peeking in on sound checks, and expounding on the vision of the event. Then just this week, we experimented with an hour long World Shakers Summit Q&A, Live from Tim’s home office in LA.

The World Shakers Summit Q&A involved live Q&A with fans all over the world and will most likely become a weekly event. We had people from South Africa, Scandinavia, U.K., and throughout the United States. We had over 520,000 reached, over 15,000 views, and over 1,300 comments. We announced it about 8 hours prior to going live (and threw $100 towards boosting the post), with a quick reminder about 40 minutes prior. We had a couple hiccups minutes before going live while we attempted to use Telestream’s Wirecast studio software on an iMac with a NESSIE Blue Mic. Unfortunately, we could not get it to work properly, but because we had to go live, we just used an iPhone 6. We had two people (including myself) going through the live feed and pulling questions (via an LG phone and Macbook Air). To mix it up a bit, we invited a some guests to jump in and add insight and help answer some questions. We received tons of great feedback and had sign up for both his personal One on One Life Coaching, as well as his Visit Tim’s Facebook Page at https://Facebook.com/TimStoreyOfficial.

Although, it’s still fairly new, Facebook Live is going to change the game for brands, individuals, to reach and most importantly engage with a diverse audience…at a very lost cost.

 

Gary Vaynerchuk: Stop Storytelling Like it’s 2007

Please note: This talk contains adult language.

In a world with Vine, Snapchat, and Twitter, how can creatives capture attention to make their voices heard?

In this 99U talk, best-selling author and founder of VaynerMedia, Gary Vaynerchuk breaks down how our work can cut through our current “A.D.D. Culture” — one where we binge-watch entire television seasons in one sitting and prefer texting to phone calls.

“We’ve gotten to a point where everything is on our time,” says Vaynerchuk, “So why is everyone storytelling like it’s 2007 in a 2014 world?” The best digital storytellers, he says, use the social media to “hook” audiences in for the deeper stuff. We should give, give again, and give some more before ever asking for anything from our community. “We have to start respecting the nuances of every platform.”

0:39 no matter what you do, our job us to tell our story
1:44 storytelling in micro moments
4:05 storytelling on social
8:14 quality storytelling always wins
8:34 social networks = distribution
10:30 biggest asset: time
11:56 eyes and ears “attention is the only commodity”
12:58 “give, give, give, ask”
13:30 give people happy stories, make them laugh
14:51 we have to act human.

Should I Be on Facebook?

One of the first things people ask me when they find out what I do is, “so, should I be on (insert any social media platform)?” Small businesses, rockstars, CEOs are all confused about the same thing…what social media platforms should they be using.

social-media-tool-boxSocial media platforms are like tools in a toolbox. They are all beneficial at different times and for different outcomes. Once you come to grips with you are (your brand) and where you are going it makes the decision a bit easier in choosing what to use.

The first step is education. Find out what each tool does. What is Facebook good at? What type of people can you reach through it? What about Instagram? Do people still use Twitter and if so, how? Now think about your target demographic…which platforms will they potentially be engaging?

The second step is being social. Remember, “SOCIAL” media platforms are supposed to be social. Don’t just have one-sided conversations with random folks who are logged in. Engage. Ask questions. Respond. LIKE what they are doing.

Third, be consistent. Not only be consistent in the time you use to engage, but be consistent to your brand…don’t try to be someone you’re not.

The last thing to remember is to not get stuck. Be open to try new platforms. When it comes to technology, what worked last year, may not be the most effective this year.

Good luck and happy engaging.

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